Do Not   Just Listen to Experts,
Become One

You are here: Home >Outsourcing > Application Outsourcing >Application Maintenance

Application Maintenance

Nanosoft has a well-defined and mature application maintenance process which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests. Each of these activities can be governed and monitored by SLA frame work:
Requests management
Management of incidents
Processing of requests
Work around
Root cause analysis

Our application maintenance services deliver:
Reduction in TCO (Total cost of ownership)
Drive continuous improvements in quality of services
Improve applications stability
Reduce support costs thereby enabling more avenues to invest in our client’s business strategic IT initiatives

CSL and QPR measures:
Application maintenance productivity
Schedule compliance
Maintenance scope management
Budget adherence
Project status
Delivered product quality

Our unique value proposition lies in our ability to:
Use global delivery model for application maintenance
Use the knowledge acquired in coming up with transformation plan
Improve the productivity thus reducing the cost of maintenance
Provide consultancy on the disposition plans for the applications
Track the SLAs norms using web tools which are transparent even to our customers

Employees | Site Map | Contact Us © 2006 Nanosoft Solutions, Inc. All rights reserved. Terms of Use . Privacy Statement